FAQ
Clear answers.
From playback questions to protecting your playlist. We also explain what remains unfinished.
Does MuviRoon include channels or films?
No. MuviRoon plays content from your own legally used playlist. Programmes and channels shown in the demo images are not included.
Why is the programme guide empty or inaccurate?
EPG depends on provider data, time zones and channel matching. Improvements are partly complete; we cannot promise a complete guide for every source yet.
How fast is channel switching?
Switching time depends on the device, the network and the provider. This preview does not promise a specific figure.
Does it work with very large playlists?
Handling of very large playlists is still being improved. This preview does not guarantee a maximum size or flawless operation.
What if playback stops or the picture goes black?
Recovery is partly complete; the source, network or player may cause the problem. Send support your device model, app version and symptoms. Do not send playlists, provider URLs or passwords.
Do I need to activate?
There is no activation in the app today. You add your playlist on the device: Xtream login, M3U URL, a local file, or from your phone by QR code on the same Wi-Fi. Prices and plans have not been announced.
Will I need to pay separately for every TV?
Licence and bundle terms still require an owner decision. We do not promise multi-device pricing, a trial period or a lifetime plan here.
Can you see my playlist or what I watch?
The website cannot access your playlist, provider credentials or viewing data. These are readable only on your own devices. There is no account and no server-side sync today.
Which devices are targeted? What about Samsung and LG?
We build for Android-based devices, including Android/Google TV and Fire TV. The full device matrix still needs verification. Samsung Tizen and LG webOS are not part of this Android release.
Will updates preserve my playlist and favourites?
Data preservation and favourite transfer are partly complete. Slowdowns after updates also remain open; we cannot yet promise lossless updates on every device.
Why is audio or a subtitle missing?
Source tracks and device decoders both matter. AC3/E-AC3 support still needs device measurements, subtitle fixes are partly complete, and automatic audio/video alignment is not yet available.
Where can I download it or get help?
The Download page currently shows only a demo version, with no installer. Contact [email protected] for help; response times and store availability are not promised yet.